We also provided a dedicated Hot Line Number 5555, to enable those persons in the war regions to send pictures, SMSs and MMSS, basically to share information, which was nearly impossible via voice calls. In Georgia, during the military conflict in 2008 we launched a service called WAR facts via MMS/SMS – this was a service which provided immediate updates on the conflict. In Denmark we have entered into collaboration with the Danish Foreign Ministry about sending out warning SMSs to Danish citizens who are in disaster or crisis areas abroad. In Lithuania, TEO provided 12 short numbers free of charge for local campaigns to raise money for local disasters and social projects. Often when a natural disaster hits, mobile voice technology might be impacted and it is then that simple SMSs can prove essential.
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In Kazakhstan, Georgia and Moldova we introduced a special rate SMS-based service for hearing-impaired people -launched in 2005 in Georgia, in 2006 in Moldova and in 2009 in Kazkhstan, plus special customer service via SMS. EMT cooperated with the Estonian Deaf Association to sell this package. This is important, as video calls can be used as a channel for using sign language via the mobile phone. In Estonia, EMT has introduced a special package for deaf people providing incredibly cheap SMSs and video calls. Making phones accessible to hearing impaired people They also offer Gmail SMS: this service allows sending free SMS messages from the dialog box of your Google chat.
In Eurasia, our operators provide subscribers with SMS services to communicate with: FaceBook, Twitter, VKontacte, Moi, Odnoklassniki and other social networks. In Kazakstan, together with local authorities, we distributed bulk SMSs to inform and raise awareness concerning critical healthcare issues of public interest, such as: epidemics warnings, information about vaccination, blood donation, etc.
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